ptgaming Privacy Policy: Data Protection and Privacy

1.1 Information We May Collect

When you register for or use ptgaming services, we may collect information needed to operate your account, provide services and meet applicable requirements:

• Personal information: Name, date of birth, address, email address and phone number
• Identity verification: Identity documents, passport or driving licence
• Financial information: Payment details, transaction history and bank information
• Technical information: IP address, browser type, device information and cookies
• Gaming information: Game activity, bets, results and bonus use

1.2 How We Collect Information

ptgaming may collect information in the following ways:

• When you complete a registration form
• When you use our platform
• When you make a deposit or withdrawal
• When you contact customer support
• Through automatic technologies such as cookies and log files

ptgaming may use your information for the following purposes:

• Account management: To create, maintain and manage your account
• Identity verification: To verify your identity and help detect or prevent fraud
• Transaction processing: To process deposits, withdrawals and other account transactions
• Service delivery: To provide ptgaming games and services
• Communications: To send important service updates and, where permitted, promotions or offers
• Security and compliance: To detect and prevent fraud, money laundering and other unlawful activity
• Legal compliance: To meet applicable legal and regulatory requirements
• Service improvement: To maintain and improve our services and user experience

3.1 Sharing with Third Parties

ptgaming may disclose personal information only where reasonably needed to provide services, protect the platform, meet legal duties or support account administration.

• Payment service providers: To process deposits and withdrawals
• Identity verification providers: To support identity verification
• Legal and regulatory authorities: To comply with legal obligations or valid official requests
• Service providers: To service providers that support ptgaming operations

Where information is shared, it should be limited to the relevant purpose and handled under appropriate confidentiality and data protection obligations.

3.2 International Data Transfers

Information connected with ptgaming may be processed or stored in locations outside the Philippines where necessary for service operations. Any handling should follow applicable data protection requirements.

4.1 Security Measures

ptgaming applies reasonable safeguards to help protect personal information, including:

• Encryption and secure transmission controls
• Firewalls and access monitoring
• Security reviews and testing appropriate to the service
• Restricted access for authorised personnel
• Data backup and continuity measures

4.2 Data Retention

ptgaming retains information only for as long as reasonably necessary for account administration, service operations, dispute handling, security and applicable legal or regulatory obligations. Retention may vary according to the type of information and the relevant requirement.

ptgaming separates this Privacy Policy from its Terms of Service, eligibility requirements and Responsible Gambling information. Your available privacy choices and rights are governed by the current official policy and applicable requirements.

• Access rights: Right of access: You may request a copy of your personal information
• Correction rights: The right to request correction of inaccurate or incomplete information
• Deletion rights: The right to request deletion of your personal information where applicable
• Restriction of processing rights: The right to request restriction of processing in specific circumstances
• Data portability: The right to receive your information in a structured, commonly used format where applicable
• Right to object: The right to object to specific processing activities where applicable
• Withdrawal of consent: The right to withdraw consent at any time where processing relies on consent

To exercise these rights, contact ptgaming through the available support channel. Requests will be handled in line with the applicable privacy policy and legal requirements.

6.1 What are cookies?

Cookies are small text files stored on your device when you visit ptgamingph.asia. They may help remember your preferences, support website functions and improve your browsing experience.

6.2 Cookie categories

You can manage or disable cookies through your browser settings. Some website features may not work as intended when certain cookies are disabled.

ptgamingph.asia may contain links to external websites. This privacy policy applies to ptgaming only; external websites have their own privacy practices and policies. Review their privacy notices before sharing personal information.

If a security incident may affect your personal information, ptgaming will assess it and take any notification steps required by applicable law. Where appropriate, we will explain the nature of the incident and the protective measures available.

Information may be processed or stored in locations outside the Philippines, subject to applicable privacy and data protection requirements. The current official policies provide the relevant details for eligibility, account information and privacy choices.

For questions, concerns or complaints about this privacy policy, contact ptgaming through the support options available on ptgamingph.asia:

• Support: Contact support
• Live chat: Available through the website support options
• Contact: Available support channel

Please include enough information for us to understand your request, while avoiding unnecessary sensitive details. Complaints and privacy requests are handled under the applicable policy and legal requirements. You may also have the right to contact the relevant Philippine privacy authority.